Frequently Asked Questions
Are you pet friendly?
We are dog friendly and happy to welcome your four-legged companions. A fee of $15 per night applies.
Where do I park?
Monitored underground parking is available on-site for $15 per night.
Do you offer room service?
We do not offer room service. However, the 10 Acres Café and Restaurant are located in the lobby for your convenience.
How do I book at Haven Spa & Salon?
To book an appointment, please call 250 655 9797 or email havenspa@sidneypier.com.
Do you have a pool?
We do not have a pool, but guests are welcome to enjoy our well-appointed fitness centre and steam rooms, located through the hallway of Haven Spa & Salon.